New Year, New Scams

With the start of the new year, we are being warned to watch out for an influx of new scams making the rounds via email, text and through phone calls. Luckily, Curious Frank is here to ensure that you don’t fall victim to these dangerous phishing tricks!

What is Phishing? 

Phishing is a cybercrime in which a target or targets are contacted by email, telephone or text messages by someone posing as a legitimate institution to lure individuals into providing sensitive data such as personally identifiable information, banking and credit card details, passwords and more. The information can then be used to access important accounts and can result in identify theft and financial loss (, 2019).  

Fraudulent TV Licensing Emails 

Action Fraud has reported that there is an influx in fake TV licensing emails which are being sent to individuals to steal personal and financial information, with reports of £200,000+ being lost to fraudsters. 

Action Fraud reports that fraudsters are sending out fake TV License emails regarding refunds and payment issues to people across the UK, reportedly using headlines such as ‘correct your licensing information’ - ‘billing information updates’ and ‘renew now’ to trick customers into clicking the link within the email. 

To avoid being scammed by these emails, always re-confirm who the sender of the email is. You can do this by calling your TV License provider. 

Read more on this story here.

Dangerous Scam Calls from Apple 

The Independent has reported that Apple customers should be aware of dangerous calls that appear to be from Apple, but are actually from scammers trying to steal your information and money. 

Apple users should be wary of phone calls that appear to be from customer service, phoning you from what appears to be an Apple number. These phone calls may falsely alert you that your iCloud account has been compromised and that your data may no longer be safe. They may also ask you to call a different number to ensure that your account is fixed. 

If this happens to you, hang up and call a trusted Apple customer service phone number and ask about the issue again to re-confirm the legitimacy of the call. 

You can read more about this story here

Fake Tax Scam Warning for University Students 

Action Fraud has reported that university students are receiving spoof emails which look like they are from HM Revenue and Customs (HRMC). 

The emails, which spoof the branding of HRMC, Gov.UK and credit card companies, tell students that they are owed money to encourage them to send their personal details. 

The recipient's name and email address may be included several times within the email itself, with links that redirect the user to websites where their data is stolen. 

You can read more about this story here.

Phishing Scams on WhatsApp 

Action Fraud has reported that phishing scams are making their rounds on WhatsApp, with users believing they could potentially win free flights and ‘exclusive access to enhanced features’ such as the ability to make video chats, send 100 images at once and delete messages hours after they have been sent. Other scams are also being disguised as update requests, asking users to update the WhatsApp. 

Victims are urged to sign up and update the app via a download link, after which they are redirected to a fake website with their phone being infected with malware. 

To avoid your personal information being stolen, always ensure that you never click a link in WhatsApp that looks strange. Furthermore, you should always keep your app up to date through the App Store or Google Play store. 

Read more on this story here.

If you think you have been a victim to phishing scams and have parted with sensitive information, ensure that you change your passwords for every email and social media account and contact your bank to ensure that your account has not been compromised. 

To find out more about phishing and to see how easy it is to be scammed, watch our latest video:

- Curious Frank Team

For more information and advice, please email or message us on our website. 

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